Effective Date: February 2025

At Transsp, your privacy and trust are our top priorities. This Privacy Policy explains how we collect, use, and protect your personal information in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) in Canada and the California Consumer Privacy Act (CCPA/CPRA) and other applicable U.S. privacy laws.

By using our website (www.transsp.com) or any of our services, you agree to this Privacy Policy.

1. Information We Collect

• We may collect the following categories of personal information:
• Contact Information: name, email, phone number, and address.
• Business Information: company name, position, and business details.
• Payment Data: billing address and payment details (processed via secure third parties).
• Technical Data: IP address, browser type, operating system, and interaction with our website.
• Service Data: details related to compliance services, licenses, or documentation provided.

We do not knowingly collect information from minors under 18.

2. How We Use Your Information

We use your personal data to:

• Deliver and manage our compliance and licensing services.
• Process payments and invoices.
• Communicate service updates, notices, and support messages.
• Improve our website and optimize user experience.
• Comply with legal, tax, and regulatory obligations.

3. Information Sharing

We do not sell or rent your personal information. We only share it when necessary:

• Service Providers: for payment processing, hosting, IT, and support (bound by confidentiality).
• Legal Obligations: when required by law or regulatory authorities.
• Business Transfers: in case of mergers, acquisitions, or restructuring.

4. Retention and Deletion

We retain your personal data only as long as necessary for operational or legal purposes, including:

• Compliance and service records: up to 7 years.
• Financial transactions: up to 7 years for tax and audit compliance.
• Website analytics: up to 2 years.

Afterward, data is securely deleted or anonymized.

5. Your Rights

Depending on your location (U.S. or Canada), you have rights including:

• Access, correction, or deletion of your personal data.
• Request a copy of your data in a portable format.
• Opt-out of data sharing or targeted advertising.
• Withdraw consent for processing (subject to legal obligations).

To exercise your rights, contact us at info@transsp.com . We will respond within 30 days.

6. Security

We implement strict safeguards to protect your information, including:

• SSL encryption on all transactions.
• Restricted employee access to data.
• Continuous security audits and backup systems.

Despite these measures, no online transmission is 100% secure.

7. Cookies and Tracking

We use cookies and analytics tools to understand site performance and improve user experience.
You can control cookie preferences through your browser or device settings.

8. Cross-Border Data Transfers

Your information may be stored and processed in Canada or the United States, depending on operational requirements. We ensure equivalent data protection standards are applied across all jurisdictions.

9. Updates to This Policy

We may revise this Privacy Policy periodically. Any changes will be posted here with a new effective date. Continued use of our site implies acceptance of the updated version.

10. Contact Information

If you have any questions or privacy-related concerns, please contact:

Transsp
501-77 City Centre Dr, Mississauga, ON L5B 1M5, Canada
📧 info@transsp.com

📞 +1 (905) 592-4774
Toll-Free: +1 (866) 600-8960

🔒 This Privacy Policy ensures compliance with both Canadian (PIPEDA) and U.S. (CCPA/CPRA + FTC) standards.